Terms of service

Effective Date: July 2026

Welcome to HairBoutique.store. These Terms of Service ("Terms") govern your access to and use of our website, products, services, and any purchases made through HairBoutique.store. By visiting our website or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with any part of these Terms, please discontinue use of our website and services.

About HairBoutique.store

HairBoutique.store is an online retailer specializing in fashionable hair accessories designed for everyday wear. We are committed to providing stylish, affordable, and carefully selected products while delivering a safe and enjoyable shopping experience.

Our business information:

HairBoutique.store

1595 Bd du Tricentenaire
Montréal, QC H1B 3A9
Canada

Email: support@HairBoutique.store

Phone: (416) 365-7060

Acceptance of These Terms

By accessing our website, creating an account, subscribing to our newsletter, browsing products, or placing an order, you agree to comply with these Terms as well as our related policies, including:

  • Privacy Policy
  • Return & Refund Policy
  • Shipping Policy
  • Contact Information
  • Legal Notice

These documents work together to explain your rights and responsibilities while using our services.

Eligibility

To use our website or purchase products, you confirm that:

  • You are at least the legal age of majority in your jurisdiction, or you have permission from a parent or legal guardian.
  • The information you provide is accurate, complete, and current.
  • You will use the website only for lawful purposes.

We reserve the right to refuse service to anyone who violates these Terms or applicable laws.

Products and Services

HairBoutique.store offers a curated selection of hair accessories, including but not limited to:

  • Hair ties
  • Scrunchies
  • Hair bands
  • Ponytail holders
  • Decorative hair accessories
  • Seasonal collections
  • Limited-edition products

We continually update our catalogue and may add, modify, or discontinue products at any time without prior notice.

Product Information

We strive to ensure that all product descriptions, images, specifications, colours, and pricing are as accurate as possible.

However, we cannot guarantee that:

  • Colours displayed on your screen will exactly match the actual product.
  • Product dimensions are free from minor manufacturing tolerances.
  • Descriptions are entirely free of typographical or technical errors.

Minor differences caused by lighting, photography, monitor settings, or manufacturing variations do not constitute defects.

Pricing

All prices displayed on HairBoutique.store are subject to change without prior notice.

Although we make every effort to ensure pricing accuracy, occasional errors may occur.

If a pricing error is discovered after an order has been placed, we reserve the right to:

  • Correct the price
  • Cancel the order
  • Contact you before processing
  • Issue a full refund if payment has already been collected

Payment

We accept secure payment methods available through Shopify and its authorised payment providers.

By submitting payment information, you confirm that:

  • You are authorised to use the selected payment method.
  • The billing information is accurate.
  • The payment information belongs to you or has been used with proper authorisation.

Orders may be declined if payment authorisation cannot be obtained.

Order Acceptance

Submitting an order does not automatically guarantee acceptance.

An order becomes accepted only after:

  • Payment has been successfully processed.
  • Inventory has been confirmed.
  • The order enters fulfilment.

We reserve the right to cancel or refuse any order for reasons including, but not limited to:

  • Product unavailability
  • Pricing errors
  • Suspected fraud
  • Payment issues
  • Shipping restrictions
  • Violation of these Terms

Order Cancellation

Customers may request order cancellation before the order has entered processing.

Once an order has been packed or shipped, cancellation may no longer be possible.

If cancellation cannot be completed, the order may instead qualify for return under our Return & Refund Policy.

Shipping

Shipping times displayed on our website are estimates only.

Unexpected delays may occasionally occur due to:

  • Customs inspections
  • Weather conditions
  • Carrier disruptions
  • Public holidays
  • High seasonal demand

HairBoutique.store is not responsible for delays beyond our reasonable control.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers are encouraged to review that policy before making a purchase.

We proudly offer a customer-friendly return process while reserving the right to investigate fraudulent or abusive claims.

Promotions and Discounts

From time to time, HairBoutique.store may offer:

  • Promotional pricing
  • Coupon codes
  • Seasonal campaigns
  • Bundle discounts
  • Limited-time offers

Unless otherwise stated:

  • Promotions cannot be combined.
  • Discounts have no cash value.
  • Expired promotional codes cannot be reactivated.
  • Promotions may be modified or withdrawn without notice.

Gift Cards and Promotional Credits

If gift cards or promotional credits are offered in the future, they may be subject to separate terms and conditions, including expiration dates, usage limitations, and non-transferability where permitted by law.

User Accounts

Creating an account may allow you to:

  • View order history
  • Save shipping information
  • Manage addresses
  • Track purchases
  • Receive promotional updates

You are responsible for maintaining the confidentiality of your account credentials.

HairBoutique.store is not responsible for losses resulting from unauthorised access caused by your failure to protect your login information.

Intellectual Property

All content available on HairBoutique.store is the property of HairBoutique.store or its licensors, including:

  • Logos
  • Branding
  • Product photography
  • Graphics
  • Icons
  • Website layout
  • Text
  • Product descriptions
  • Design elements

These materials are protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used commercially without our prior written permission.

Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with website functionality.
  • Upload harmful software or malicious code.
  • Attempt unauthorised access to our systems.
  • Misrepresent your identity.
  • Engage in fraudulent transactions.
  • Abuse customer support services.
  • Violate applicable laws or regulations.

Failure to comply may result in suspension or permanent termination of access.

Third-Party Services

Our website may contain links to third-party websites or services for your convenience.

HairBoutique.store does not control or endorse third-party content and is not responsible for:

  • External websites
  • Third-party policies
  • Third-party products
  • Third-party services

Your interactions with external providers are governed by their own terms and policies.

Limitation of Liability

To the fullest extent permitted by law, HairBoutique.store shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Website use
  • Product use
  • Delayed delivery
  • Service interruptions
  • Loss of profits
  • Loss of data
  • Business interruption

Our total liability shall not exceed the amount paid for the product giving rise to the claim, except where prohibited by law.

Disclaimer of Warranties

Our website and services are provided on an "as available" and "as is" basis.

While we strive to maintain uninterrupted service, we do not guarantee:

  • Continuous website availability
  • Error-free operation
  • Virus-free systems
  • Complete accuracy of all content

Customers use the website at their own discretion.

Indemnification

You agree to indemnify and hold harmless HairBoutique.store, its employees, affiliates, partners, and service providers from any claims, damages, liabilities, costs, or expenses arising from:

  • Your misuse of the website
  • Violation of these Terms
  • Infringement of third-party rights
  • Unlawful conduct

Privacy

Your privacy is important to us.

Information collected during your use of HairBoutique.store is handled according to our Privacy Policy.

By using our services, you consent to the collection and processing of your information as described therein.

Force Majeure

HairBoutique.store shall not be liable for delays or failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters
  • War
  • Labour disputes
  • Government actions
  • Pandemics
  • Power outages
  • Internet failures
  • Transportation disruptions

Our obligations will resume as soon as reasonably practicable.

Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of Canada, without regard to conflict of law principles.

Nothing in these Terms limits any mandatory consumer rights available under the laws applicable in your place of residence.

Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms, together with our related policies, constitute the entire agreement between you and HairBoutique.store concerning your use of the website and supersede any prior communications or agreements relating to the same subject matter.

Changes to These Terms

HairBoutique.store reserves the right to revise or update these Terms of Service at any time.

Updates may reflect:

  • Changes in legal requirements
  • Business operations
  • Shopify platform features
  • Customer service improvements
  • Security enhancements

The latest version will always be published on this page.

Your continued use of HairBoutique.store following any updates constitutes acceptance of the revised Terms.

Contact Us

If you have questions regarding these Terms of Service or require further assistance, please contact us.

HairBoutique.store

Address
1595 Bd du Tricentenaire
Montréal, QC H1B 3A9
Canada

Email
support@HairBoutique.store

Phone
(416) 365-7060

Our customer support team is committed to providing courteous, professional, and timely assistance. We appreciate your trust in HairBoutique.store and look forward to helping you enjoy a seamless shopping experience for all your favourite hair accessories.